Lunawat Gems respects your privacy and is committed to protecting your personal data. This privacy policy outlines how we collect, use, store, and protect your personal information. Please read it carefully to understand how we handle your data.

1. Information We Collect

We may collect personal information that you provide to us directly when you use our website or interact with our services. This includes, but is not limited to, information such as your name, contact details, and transaction information.

"Personal Data" or "Personal Information" refers to any information that can identify an individual, either on its own or in combination with other data.

2. How We Use Your Information

We use your personal information for the following purposes:

To process your orders and provide customer support.

To enhance your user experience on our website.
To send you promotional materials, where applicable, with your consent.
For fraud detection and security purposes.
To comply with legal, regulatory, or contractual obligations.

3. How We Protect Your Information

We employ appropriate technical, organizational, and security measures to protect your personal data. While we strive to secure your information, we cannot guarantee that unauthorized access will not occur due to potential breaches in security.

It is important that you protect your login credentials and other sensitive information.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this privacy policy, and as required by law or regulations. We have a data retention policy to ensure personal data is not kept indefinitely.

5. Sharing Your Personal Data

We may share your personal data in the following circumstances:

Affiliates: We may share information with our subsidiaries or affiliates for business, operational, or promotional purposes.

Service Providers: We may share data with third-party service providers who assist us in fulfilling orders, processing payments, providing customer service, or improving our website. Legal Matters: We may disclose your information to comply with legal requirements or to protect our services, servers, and systems. We may also share aggregated or anonymized data with third parties for marketing or analytical purposes.

6. Data Transfers

Your personal information may be transferred and stored in data centers located outside of your home country. In such cases, we will ensure that appropriate safeguards are in place to protect your data in line with applicable privacy laws.

7. Your Rights and Choices

You have the right to:

Access, correct, or delete your personal data. Object to processing or withdraw your consent at any time. Request restrictions on how we process your data. To exercise these rights, please contact us via the contact information provided below.

8. Use by Children

Lunawat Gems does not knowingly collect personal data from individuals under the age of 18. If we learn that we have inadvertently collected such information, we will take appropriate measures to delete it.

9. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy regularly.

10. How to Contact Us

If you have any questions or concerns regarding this privacy policy, or if you wish to exercise your rights, please contact us at Contact@lgcindia.com